Smarter Technologies

This role is responsible for owning and executing the client retention and renewal strategy across a defined portfolio of member organizations, serving as a trusted advisor to healthcare executives to ensure renewals and deepen engagement. Key duties include leading value-based renewal conversations, proactively managing retention risk, driving measurable revenue outcomes, and collaborating across internal teams.

Director of Client Experience Operations at Smarter Technologies overseeing CX delivery model.

We are seeking a highly analytical and collaborative professional to join our team as a Healthcare Research and Strategy Consultant. In this role, you will analyze industry trends, develop actionable insights, and collaborate with healthcare executives to address complex challeng...

As the Director of Client Experience (CX) Operations, Solutions at Smarter Technologies, you will own the operating system that enables consistent, scalable, and high-confidence client outcomes across all delivery motions. This role is responsible for defining, governing, and con...

As the CX Enablement & Insights Lead within the Client Experience Operations (CX Ops) team at Smarter Technologies, you will play a critical role in scaling predictable, high-quality customer outcomes by ensuring our delivery operating model is adopted, reinforced, and continuous...

The specialist will serve as the authoritative subject matter expert on technical CARC/RARC codes and workflows, defining product requirements for automation features like auto-scrub and intelligent resubmission. They will also design root-cause prevention logic and validate AI triage accuracy using real-world claim data.

Senior Product Designer creating AI-native interfaces for healthcare

We're looking for a Senior Product Designer to join a small, autonomous R&D team and help shape new product surfaces from the ground up. You'd be the second designer on the team, working directly alongside and reporting into the founding designer. This role sits at the intersecti...

Client Partner for healthcare financial services in a remote role

AI Product Strategy & Analytics Associate supporting healthcare AI initiatives