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The eDiscovery Project Manager acts as the primary client contact, driving client projects by ensuring seamless collaboration across the team to deliver exceptional service. This involves managing client and project information while working with internal departments to implement optimal solutions.

The representative will be responsible for driving growth in traditional services by identifying high-value prospects, executing territory plans, and assessing client needs to present tailored offerings demonstrating clear ROI. Key duties include building strategic partnerships with legal stakeholders, leading complex contract negotiations, and driving recurring revenue through account expansion.

Initially, the role focuses on building foundational education by personally developing training documentation, videos, and curriculum for internal Client Services teams to ensure mastery of efficient workflows. Over time, the scope will expand externally to create learning paths for clients and partners, eventually involving hiring and leading an education team.

This role is responsible for the end-to-end technical execution of the data processing workflow, ensuring the accurate transformation of large, complex data sets into review-ready formats for litigation and investigations. Key tasks include executing processing across diverse data sources, troubleshooting complex file issues, and publishing processed data to hosting platforms while maintaining rigorous chain-of-custody standards.

The role involves driving growth within Legal Sales, focusing on identifying new business opportunities, executing strategic outreach, and developing tailored solutions for clients in the legal sector. Responsibilities also include managing complex sales cycles, leading negotiations, building strategic partnerships with legal entities, and driving recurring revenue.

The Client Success Associate supports the Client Services team by managing daily operations within the Court Reporting Division, assisting with client communications, tracking tasks in ClickUp, and collaborating across departments to ensure a consistent client experience. This role involves responding to routine client questions, assisting with weekly criminal deposition assignments, and supporting invoice requirement enforcement.

The System Administrator will provide Tier 2/3 support for end-users across traditional service offices, managing hardware, software, and site technology basics like networking and VPNs. Key duties include administering and securing the Microsoft 365 environment covering identity, collaboration services, and endpoint management via Intune, alongside basic Azure support.

We are expanding our Sales Engineering function to include a strategic, consultative leader who can drive solutioning for complex, high-impact enterprise deployments. This role will collaborate closely with Fortune 500 clients, executives, product, and engineering teams to define...

Revenue Systems Manager optimizing tech ecosystem for fintech platform

This full-time remote position supports the Onboarding needs of the Orders Intake team within the Texas Records Retrieval department. The role requires strong organizational skills, attention to detail, and the ability to manage a high volume of client onboarding tasks. Onboardin...