Paytient

Paytient Health Payment Accounts help people better access and afford care.

Revenue Operations Manager

Revenue OperationsRevenue OperationsFull TimeRemoteTeam 51-200Since 2018H1B No SponsorCompany SiteLinkedIn

Location

Missouri

Posted

11 days ago

Salary

Not specified

Bachelor Degree3 yrs expEnglishTableau

Job Description

• Manage the Stack: Serve as a core administrator for HubSpot and the broader revenue tech stack, handling user management, security, and resolving technical issues. • Integration Support: Maintain and optimize integrations between HubSpot and other tools to ensure a seamless, bi-directional flow of data. • System Connectivity: Support the continuous improvement of our RevTech stack to ensure connectivity between our Sales processes and their systems (e.g., seamless user experience). • Automation & Efficiency: Evaluate our tech stack for efficiency, implementing low-code/no-code automation (e.g., Zapier) to speed up execution and reduce manual work. • Full-Funnel Lifecycle Operations: Build and manage the technical workflows of the revenue funnel from initial lead capture and enrichment to opportunity creation, deal stage progression, and closed won. • Scoring & Validation: Implement strategic requirements into technical logic by building lead scoring models and routing workflows, alongside opportunity validation rules to ensure pipeline rigor. • Attribution & Velocity Tracking: Maintain multi-touch attribution models to track contribution, and analyze conversion rates and velocity through both lead and opportunity stages to identify stalled deals. • Handoffs & Rules of Engagement: Work collaboratively with Marketing and Sales teams to enforce clear definitions for Lifecycle Stages and Opportunity Stages, automating handoffs and SLA enforcement to eliminate friction between teams. • Data Stewardship: Implement and manage automated programs for data hygiene, enrichment, and progressive profiling, serving as the first line of defense for database health. • Process Engineering: Map, document, and continuously improve revenue processes to increase velocity and remove friction. • Funnel Analysis: Analyze funnel performance to identify trends, bottlenecks, or system gaps, and recommend workflow adjustments to improve pipeline efficiency. • Reporting: Build and maintain dashboards that track "North Star" metrics, transforming raw data into actionable intelligence to provide leadership with visibility into revenue health.

Job Requirements

  • 3-5+ years in Revenue or Sales Operations ideally within a Healthcare, Payments, or Fintech environment. Experience scaling a company through the $30M to $100M ARR phase is highly preferred.
  • Strong proficiency in HubSpot (custom objects, complex workflows, programmable automation) is required.
  • Experience with data modeling, forecasting, and BI tools (Looker, Tableau, or similar). You are comfortable writing logic to answer difficult business questions.
  • Experience in mapping, documenting, and re-engineering complex GTM processes like lead management and routing.
  • A self-starting mindset that thrives in ambiguity. You don’t wait for permission to fix a broken workflow; you identify the issue, propose the solution, and execute.

Benefits

  • Medical, dental and vision insurance
  • $4,400 annual HSA contribution
  • Paytient Health Payment Account (HPA)
  • Monthly lifestyle spending stipend
  • Five weeks of annual PTO
  • Week-long fully paid 'summer break' for all employees!
  • Ten weeks of bonding leave for new parents
  • Two weeks of caregiver leave
  • Employer paid short-term and long-term disability
  • 401k plan access with a 4% employer match
  • Stock options in Paytient
  • ...and more!

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