Systems & Methods, Inc. (SMI)

Family Serving Families®

Customer Service Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 501-1,000Since 1971H1B No SponsorCompany SiteLinkedIn

Location

Florida + 8 moreAll locations: Florida, Kansas, North Carolina, Ohio, Missouri, Tennessee, Texas, Virginia, West Virginia

Posted

15 days ago

Salary

$16 / hour

High School1 yr expEnglish

Job Description

• Responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations • Categorizing all calls received in one of the categories provided • Record any abusive and/or extraordinary calls • Be responsible for other duties as assigned.

Job Requirements

  • High School Diploma or equivalent required
  • At least one-year prior experience in an area of customer service, call center, service delivery, or other related fields.
  • Must be proficient in data entry skills including keyboard, mouse, 10-key pad
  • Basic knowledge of Microsoft Office
  • Full Time - Must have availability from 7:30am - 6:00pm; Monday through Friday.
  • Must have a private area to work and space to set up equipment and a high-speed internet connection.
  • Contingent on passing a background check and drug test.

Benefits

  • Work From Home
  • Paid Training
  • $$$ Bi-annual Bonuses to those Who Qualify! $$$
  • Health Club Reimbursements
  • Career Growth Opportunities
  • Exciting, Fun, and Supportive Work Environment
  • Coworkers Who Feel Like Family; We celebrate you!!

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