Finch
More Cases, Less Admin Work
Case Manager, Claims & Liens
Location
United States
Posted
19 days ago
Salary
$60K - $70K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up
• Request and track policy limits disclosures, medical records, police reports, and other essential case documents; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation
• Identify health insurance liens, send required lien notices, monitor subrogation communications, and coordinate lien resolution to prevent settlement delays or compliance issues
• Conduct liability analysis from police reports and carrier responses, assess compensability based on available coverage limits, and prepare comprehensive case packages for lead paralegals to draft settlement demands
• Analyze workflow inefficiencies in case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status
Job Requirements
- Experience in personal injury pre-litigation previously
- Experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers
- Experience in managing the Liens flow, including putting health insurance/medicaid/medicare on notice, following-up, managing ledgers, and more
- Attention to detail and excitement for a fast paced startup environment
Benefits
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO (we trust you to take the time you need)
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