Finch

More Cases, Less Admin Work

Case Manager, Claims & Liens

ManagerManagerFull TimeRemoteTeam 11-50Since 2024Company SiteLinkedIn

Location

United States

Posted

19 days ago

Salary

$60K - $70K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up • Request and track policy limits disclosures, medical records, police reports, and other essential case documents; implement systematic follow-up protocols to ensure timely receipt and flag non-responsive parties for escalation • Identify health insurance liens, send required lien notices, monitor subrogation communications, and coordinate lien resolution to prevent settlement delays or compliance issues • Conduct liability analysis from police reports and carrier responses, assess compensability based on available coverage limits, and prepare comprehensive case packages for lead paralegals to draft settlement demands • Analyze workflow inefficiencies in case setup processes, identify automation opportunities, and implement process improvements to reduce cycle time from intake to demand-ready status

Job Requirements

  • Experience in personal injury pre-litigation previously
  • Experience opening claims, creating all coverage-related documentation, and managing relationships with insurance providers
  • Experience in managing the Liens flow, including putting health insurance/medicaid/medicare on notice, following-up, managing ledgers, and more
  • Attention to detail and excitement for a fast paced startup environment

Benefits

  • 100% coverage for health, dental, and vision
  • 401(k) retirement plan
  • In-office snacks, drinks, and daily team lunch and dinners
  • Flexible PTO (we trust you to take the time you need)

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