Help Desk Support

IT SupportIT SupportFull TimeRemoteTeam 1-10Company SiteLinkedIn

Location

Michigan

Posted

15 days ago

Salary

Not specified

High SchoolEnglishMac OS

Job Description

• Provide remote technical support to end-users by troubleshooting software, hardware, and network issues • Respond to service requests via phone, email, or chat and ensure prompt resolution or proper escalation

Job Requirements

  • Proven experience in IT support or help desk role
  • Familiarity with Windows, macOS, and common software applications
  • Knowledge of remote support tools and ticketing systems
  • Strong problem-solving and communication skills
  • Ability to work independently and manage time effectively

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