Datadog

Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.

Senior Technical Writer

Technical WriterTechnical WriterFull TimeRemoteTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

California + 4 moreAll locations: California, Colorado, Illinois, New York, Washington

Posted

19 days ago

Salary

$158K - $193K / year

Bachelor Degree5 yrs expEnglishCloudJavaPythonRuby

Job Description

• Partner with product and engineering teams to lead documentation projects and create public user documentation for security, observability, and automation products used by developers, SREs, and security engineers. • Gather technical details for public documentation by reviewing internal product materials and hands-on testing of products. • Create developer-facing documentation and guides for Datadog SDKs, APIs, and developer tools to enable the developer community to onboard and succeed with our products. • Collaborate with the documentation team to help maintain documentation standards and contribute to ongoing process improvements. • Participate in a business-hours interrupt-handling rotation to respond to documentation questions, requests, and issues as they come up. • Review and provide editorial feedback on documentation written by others to help maintain quality and consistency. • As a senior team member, you also provide coaching, mentoring, and guidance to others on the team.

Job Requirements

  • You are an experienced technical writer with at least 5 years of experience writing technical documentation for developers, SREs, and security engineers.
  • You are experienced in using Markdown, a static-site generator, and GitHub to develop and publish documentation with a ‘Docs as Code’ approach.
  • You are comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).
  • You are comfortable and familiar with modern infrastructure concepts such as cloud services and containers.
  • You have publicly available technical writing samples.
  • You have experience managing large and complex documentation sets and developing well-structured and effective information architecture.
  • You have experience using AI tools as part of documentation work.
  • Bonus points if you have experience documenting modern security platforms, particularly in areas such as application and API security, cloud workload protection, or application security testing.

Benefits

  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits

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