• Maintain and grow existing customer accounts, ensuring long-term satisfaction, operational continuity, and expanded share of wallet. • Develop and execute strategic account plans with clear goals, milestones, and growth targets tied to customer needs and business potential. • Drive incremental volume, revenue, and profitability within an assigned territory by nurturing relationships and improving product reach. • Coordinate resources—including technical service, R&D, marketing, and leadership—to support customer requirements and ensure seamless execution. • Assess near- and long‑term customer needs, identifying opportunities for new technologies, product qualifications, and process improvements. • Develop comprehensive growth plans, including account profiles, customer trends, risks, and multi-year revenue and product roadmaps. • Forecast resource needs and align support teams to meet service expectations and operational commitments. • Lead negotiations and manage commercial agreements, ensuring mutual value and long-term partnership stability. • Communicate with the Sales Manager regarding KPIs, retention risks, growth opportunities, and overall account health.