• Collaborate with sales teams to understand prospective customers' business challenges and technical requirements, aligning them with Cyara solutions. • Develop and present customized demonstrations of Cyara's platform, highlighting its value in improving CX testing and monitoring. • Architect and propose solutions that integrate Cyara's platform with customers' existing technology stacks, ensuring seamless operation and optimization of their CX strategies. • Engage with customer stakeholders to gather requirements, discuss potential solutions, and provide expert advice on Cyara's capabilities. • Respond to technical queries and concerns during the sales process, ensuring customers' and prospects' technical requirements are addressed effectively. • Stay updated with the latest developments in CX technologies, Cyara platform updates, and industry best practices to provide insightful recommendations to customers. • Facilitate smooth transition of new customers to the implementation team, ensuring clear communication of the proposed solutions and customer expectations. • Contribute to the development of best practices, case studies, and other materials to enhance the pre-sales process and highlight the value of Cyara solutions.