• Lead end-to-end delivery across multiple projects, ensuring consistent quality, scope, and timelines • Translate business objectives into structured delivery plans, milestones, and performance indicators • Oversee the onboarding of engineers to the client accounts, ensuring readiness and smooth integration • Collaborate with tech leads, engineers, and QA to set measurable goals, track performance, and calibrate outcomes • Provide technical oversight across mobile and web projects to ensure scalability, reliability, and system integrity • Build and maintain trusted client and stakeholder relationships, managing expectations and risks proactively • Lead and mentor cross-functional teams (engineering, QA, DevOps, design), promoting accountability and excellence • Establish and refine delivery frameworks and Agile processes for consistent, high-quality results • Foster continuous improvement through retrospectives, process optimization, and data-driven decision-making