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Billing Operations Analyst
Location
United States
Posted
2 days ago
Salary
$58.8K - $126K / year
Job Description
Job Requirements
- Experience working in a high-volume billing environment, ideally with subscription-based billing processes.
- Strong attention to detail and the ability to maintain accuracy across transactional and reconciliation work.
- Comfortable learning and using complex systems, with working knowledge of Zuora Billing, Salesforce CRM, and Google Workspace tools such as Gmail, Docs, and Sheets.
- Ability to work independently, manage priorities, and meet deadlines in a fully remote, asynchronous environment.
- Sound judgment when reviewing transactions, applying guidelines, and identifying when issues should be escalated.
- Clear written and verbal communication skills for working with internal stakeholders and responding to billing-related questions.
- A collaborative approach to working with cross-functional partners across the quote-to-cash process.
- Experience supporting documentation, training, testing, or continuous process improvement is helpful.
- Familiarity with Slack is preferred but not required.
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support
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