The Operations Specialist II will process and set up client referrals, order title, and send FDCPA letters related to foreclosure and eviction. Accuracy and adherence to client specified SLAs are critical in performing these tasks.

The coordinator will assist clients by planning and arranging various travel experiences, including vacations, cruises, and group trips, by researching options and providing clear recommendations and itinerary details. This role also involves maintaining accurate client records and providing comprehensive support before, during, and after travel to ensure a smooth client experience.

The consultant will connect with clients to understand their needs, coordinate schedules and confirmations with accuracy, and provide timely, professional support throughout the planning process. The main goal is to ensure every detail is handled thoughtfully to create a smooth, stress-free client experience.

The associate will partner with Care Team Leaders to optimize workforce utilization by managing daily scheduling and capacity, ensuring teams meet utilization targets and Service Level Agreements (SLAs). This role requires maintaining 100% data accuracy in systems like Workday and compiling error-free daily reports with data-backed solutions for staffing gaps.