• Accurately enter and update patient data in internal and client-facing systems • Access and navigate multiple EMR platforms to retrieve, validate , and process patient health information (PHI) • Ensure data accuracy and consistency while meeting productivity benchmarks • Maintain strict confidentiality and comply with HIPAA and company privacy policies • Collaborate with team members to support process improvements and service quality • Provide courteous, timely , and professional communication with internal and external stakeholders as needed