Salesforce
👋 We're Salesforce, the customer company. CRM + Data + AI + Trust.
Director Customer Success – Business Operations, Informatica
Location
California
Posted
11 hours ago
Salary
$196.8K - $314.8K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Maximize EVP’s impact
• Operationalize global customer strategy
• Synchronize cross-functional execution
• Architect and manage the business’s V2MOM
• Drive 'deep inspection' of critical business health metrics
• Support planning cycles and intervention strategies
• Lead executive priority engagements
• Oversee organization’s operational rhythm
• Oversee global customer interactions and executive escalations
• Manage budget and represent the EVP in key meetings
Job Requirements
- 5+ years of high-level strategy & operations or consulting experience within a global SaaS environment
- Proven ability to drive the Salesforce V2MOM method or similar goal-setting frameworks to achieve measurable results
- Exceptional relationship-building skills
- Communication mastery to distill complex business challenges into clear briefings and presentations
- Comfort operating in a fast-paced, 'get things done' culture
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
