Tigercat | MacDonald Steel

The representative will provide on-site technical support to dealers and technicians, focusing on troubleshooting and resolving complex equipment issues to minimize downtime. Key duties also involve conducting root cause analysis of failures, collaborating with internal teams, and supporting new machine deliveries.

The representative will provide on-site technical support to dealers and technicians, focusing on troubleshooting and resolving complex equipment issues to minimize downtime. Key duties also involve conducting root cause analysis of failures, collaborating cross-functionally, and supporting new machine deliveries.

The Service Trainer is responsible for delivering training programs virtually, in-class, or hands-on to employees and dealership staff regarding heavy, off-road forestry equipment. Key duties include designing, developing, maintaining, and delivering in-house training programs while ensuring all compulsory compliance needs are met.

The Service Trainer within a manufacturing organization that builds heavy, off-road equipment used in the forestry industry is responsible for delivering training programs to employees and/or customers and equipment dealership staff. The Trainer will provide virtual, in-class or ...