RhodeWay

This role supports daily customer interactions and administrative operations by assisting customers, managing service requests, and maintaining accurate records. Key duties include responding to inquiries via email, phone, or support systems and ensuring all customer concerns are handled professionally and efficiently.

The Engineer Administrator will maintain and monitor internal systems, servers, and administrative tools while assisting engineering and IT teams with configuration, updates, and maintenance. This role also involves supporting user access management, tracking system processes, and assisting with troubleshooting and infrastructure projects.