NRC Health

The Account Coordinator partners with Customer Growth team members to manage customer deliverables and expectations, which involves coordinating timelines, agendas, customer communication, and project management for multiple customers. Additionally, the role requires researching, organizing, and prioritizing solutions for customers while collaborating internally to ensure customer success.

The Manager, Technical Customer Success will lead a team of Project Specialists and Analysts to deliver high-quality experiences for internal and external customers, focusing on relationship establishment and process consistency. This role involves driving results within scope, managing budgets, developing training materials, optimizing workflows, and accurately forecasting workload and resources.