Connexus Credit Union

This role involves building professional relationships with members and colleagues while serving as the first point of contact to provide excellent service and recommendations for financial goals. Responsibilities include accurately processing various financial transactions across multiple channels, educating members on products, and maintaining strict confidentiality and adherence to guidelines.

Consultants provide omnichannel assistance to members by acquiring in-depth knowledge of all credit union departments, focusing on creating positive member experiences through active listening and de-escalation skills. They must maintain integrity, meet performance metrics, and actively seek opportunities to educate members on products and services.

Member Contact Center Consultant providing support to Connexus Credit Union members

We are searching for a Data Analyst to join our Data & Insights team with a strong focus on building high‑quality Power BI dashboards, reports, and KPIs. This role partners closely with business teams to understand business drivers, data needs, answer complex questions, and trans...

At Connexus, our Member Services Supervisors are responsible for the support, growth, and development of our Member Services Representatives while collaborating with the Branch Manager on how to be an exceptional leader. It’s an opportunity to have the best of both worlds in lead...

Lead team of Systems Analysts for Connexus Credit Union's enterprise applications

Member Financial Representative providing phone support for Connexus products

This role involves leading a team of Systems Analysts to ensure enterprise applications meet business needs. Lead, coach, and develop a team of Systems Analysts Serve as a technical project leader for large-scale modernization, integration, and core readiness initiatives Define a...

Manage charged-off accounts by contacting members and third parties, negotiating payment plans, performing skip tracing, preparing documentation for collection agencies and attorneys, and recommending legal action while ensuring regulatory compliance and professional member service.

Senior Communications & Media Strategist shaping integrated communications strategies