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Role Description

You’ll join our Xplor Pay vertical and the team that develops a complete range of payments solutions including point-of-sale, ecommerce, mobile, in-app, recurring billing, e-invoicing, and auto-reconciliation to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

• Reporting into the Senior Manager of Partner Launch, you will help us onboard partners and project manage the onboarding process.
• Develop understanding of available Integration options, features, and benefits.
• Develop understanding of Partners’ organizations, including roles/responsibilities, key stakeholders, and decision makers.
• Become educated on Partners’ business models and help determine go to market strategies.
• Build relationships through recurring communication with Partners (weekly calls/email/Slack).
• Train Partners on available Xplor resources such as Partner Home, Merchant Home, Virtual Terminal, and Campus to promote self-service.
• Understand and communicate Product features and benefits to Partners.
• Introduce partners to relevant Xplor teams and resources so they have an understanding of our organization and the best ways to leverage the partnership.
• Complete Partner Onboarding process including all documented steps and track dates of completion.
• Successfully complete the Partner’s Integration Certification and lead Partner through beta phase.
• Provide all necessary documentation and education for a successful handoff to long-term Partner Development Manager.
• Identify potential Marketing opportunities for long-term Partner Development Manager to implement.

- The average base salary pay range for this position is $65,000 to $75,000

- May be eligible for monthly bonus

- Location: This is a 100% remote position available to candidates located in the U.S., excluding Hawaii and Alaska.

Qualifications

• Must have payments experience.
• Bachelor’s degree in business, marketing, or related field.
• 2-5 years of experience in sales, marketing, customer service and/or related field.
• At least 2 years related experience managing ISV Partners preferred.
• Strong communication skills and IT fluency.
• Salesforce experience preferred.
• Proficient with Microsoft programs.

Benefits

• 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer.
• #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community.
• Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program.
• Access to free mental health support.
• Flexible working arrangements.