CVS Health
Bringing our heart to every moment of your health.
Employee Assistance Program, Clinical Counselor
Location
Connecticut
Posted
10 hours ago
Salary
$54.1K - $155.5K / year
Postgraduate Degree1 yr expEnglish
Job Description
• Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services in a call center environment
• Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans
• Collaborates with a team of professionals to support a positive clinical outcome and continuity of care for all members
• Maintains accurate and complete documentation that meets risk management and regulatory requirements
Job Requirements
- 1+ years of crisis intervention experience required
- Valid unrestricted independent professional behavioral health clinical license to practice per state regulations
- Experience with EAP, Behavioral Health or Social Services preferred
- Familiarity with brief therapy models and Motivational Interviewing
- Call Center work experience preferred
- Strong computer and literacy skills
- Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred.
- Ability to establish and maintain rapport quickly
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Many other benefits depending on eligibility
