Smartsheet
Modern work management platform
Creative Director
Location
Washington
Posted
13 hours ago
Salary
$191.3K - $223.8K / year
12 yrs expEnglish
Job Description
• Own the company's creative strategy developing campaigns, assets, and programs that drive awareness, engagement, and pipeline across the funnel
• Build, lead, and mentor a high-performing in-house creative team, establishing the processes, workflows, and culture needed to produce great work at scale without heavy agency dependency
• Partner closely with Demand Generation, Content, Product Marketing, and Digital teams to ensure creative is tightly aligned to campaign strategy, audience segmentation, and funnel stage
• Develop and maintain brand guidelines, ensuring consistency across all channels while adapting creative expression to performance contexts (paid social, SEM, email, landing pages, etc.)
• Establish a test-and-learn creative culture using performance data, A/B testing, and audience insights to continuously optimize creative output
• Manage budgets and timelines across a high volume of concurrent projects, prioritizing ruthlessly and delivering on-time without sacrificing quality
• Oversee creative QA and approval workflows, providing clear, actionable feedback and holding a high bar for craft and effectiveness
• Maintain a lean, strategic set of agency and freelance relationships for specialized or overflow needs, while actively building internal capability to reduce external spend over time
• Present creative concepts and campaign strategies to internal stakeholders and leadership, connecting creative decisions to business outcomes
• Stay current on trends in B2B digital marketing, performance creative, design, and emerging tools bringing relevant innovations into the team's practice
• Take on additional cross-functional leadership responsibilities as needed
Job Requirements
- 12+ years of B2B creative and design experience, with meaningful time spent in demand generation or performance marketing contexts
- Demand-Centric Track Record: Demonstrated success producing creative that drives measurable pipeline impact, not just brand awareness in high-growth B2B environments
- In-House Builder: Experience standing up or scaling an internal creative function, with a clear bias toward building capability inside the organization rather than defaulting to agencies
- Campaign Fluency: Hands-on familiarity with integrated demand campaigns understanding how creative works across paid, owned, and earned channels to move buyers through the funnel
- Enterprise Expertise: Ability to tailor messaging and creative for complex buying committees, multiple personas, and long sales cycles
- Builder Mentality: Comfortable with ambiguity, energized by building process from the ground up, and able to lead cross-functional teams without heavy infrastructure
- B2B SaaS experience strongly preferred
- Proven experience leading creative teams in a demand generation or performance marketing environment
- Strong portfolio demonstrating campaign creative across digital channels (paid media, email, landing pages, social) with clear connection to pipeline or conversion outcomes
- Excellent leadership and team-building skills, with a track record of developing in-house creative capability and reducing agency dependency
- Deep understanding of B2B buyer journeys, audience segmentation, and how creative adapts across funnel stages
- Fluency in creative performance metrics and the ability to use data to inform and iterate on creative strategy
- Proficiency in creative tools including Adobe Creative Suite, Figma, and emerging AI-assisted design tools
- Strong project management instincts able to manage high creative volume, competing priorities, and tight timelines
- Clear, persuasive communicator who can connect creative rationale to marketing and business goals
Benefits
- Medical/vision and dental coverage options for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)