Baylor Genetics
Baylor Genetics pioneered the history of genetic testing. Now, we’re leading the way in precision diagnostics.
Director of Training, Client Services
Location
United States
Posted
13 hours ago
Salary
Not specified
Bachelor Degree7 yrs expEnglish
Job Description
• Lead the development, implementation, and management of training programs within the Customer Service department
• Ensure all customer-facing employees are equipped with necessary skills
• Drive continuous improvement of customer service training
Job Requirements
- Bachelor's degree in Business Administration, Communications, or related field
- 7+ years of experience in training and development
- 3+ years in a leadership role in customer operations
Benefits
- Professional development
- Flexible work arrangements
