• Execute administrative enablement activities that allow the field to access carriers and obtain quotes, including responding to portal access requests and carrier-related inquiries • Provide accurate information on carrier appointments, carrier codes, and carrier setup details used by the field and internal teams • Set up, update, and maintain carrier portal access for users in accordance with approved appointments and internal procedures • Handle other administrative enablement tasks that support broker and field readiness to transact with carriers • Receive, process, and track enablement requests, ensuring timely completion and escalation of exceptions to Credentialing Specialists as needed