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Role Description

As Synapse Health continues to scale its market-leading technology platform, the BI Reporting Analyst will play a critical role in enabling data-driven decision-making across our growing Equip line of business. Equip focuses on transforming the durable medical equipment (DME) experience in post-acute care settings—including hospice and long-term care—by modernizing workflows, strengthening vendor partnerships, and improving access to high-quality care through technology.

• Transform raw data into meaningful insights that inform operational, business, and performance decisions across the Equip organization
• Partner with stakeholders across Business, Operations, Product, and Leadership to understand KPIs, metrics, and reporting needs, translating them into scalable BI solutions
• Design, build, and maintain dashboards and reports that provide accurate, timely visibility into key operational drivers such as referrals, fulfillment performance, turnaround times, and supplier metrics
• Analyze healthcare and operational datasets to produce industry-relevant reporting that supports care delivery, operational performance, and strategic planning
• Assist in modeling and defining new datasets and metrics that can be reused across teams to streamline workflows and enable consistent reporting
• Prototype exploratory analyses and dashboards to help stakeholders evaluate operational scenarios, identify trends, and assess new business opportunities
• Support the development of shared knowledge and self-service analytics capabilities, empowering stakeholders to answer routine questions independently
• Develop deep familiarity with Equip data domains and business processes, serving as a trusted analytics partner to the team
• Collaborate closely with Data Engineering to improve data quality, reliability, and performance within the analytics platform
• Support day-to-day analytics operations by troubleshooting reporting issues and iterating quickly as business needs evolve

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field, or equivalent practical experience
• 5–8 years of experience in Business Intelligence, Reporting, or Data Analytics
• Experience with dashboard development in Power BI or Tableau
• Working knowledge of Sigma or similar analytics tools
• Strong SQL and data analysis skills
• Experience gathering requirements and documenting PRDs
• Analytical problem-solving and structured thinking
• Ability to communicate insights to technical and non-technical stakeholders
• Exposure to healthcare pricing or value-based concepts (preferred)
• Healthcare, post-acute care, or DME experience is a plus

Requirements

• Strategic Thinking: You see the bigger picture and connect analytics work to real operational and business outcomes
• Adaptability: You embrace change, iterate quickly, and are open to new tools and approaches as needs evolve
• Decision-Making: You’re comfortable navigating ambiguity and using data to inform sound decisions in complex situations
• Influence & Leadership: You can guide stakeholders through insights, shape conversations with data, and elevate how analytics is used across the organization

Compensation

The base salary range for this position is $91,200 – $114,000 annually. This range reflects the anticipated compensation at the time of posting. Final compensation will be based on factors such as relevant experience, demonstrated skills, internal equity, and prevailing market conditions. Compensation discussions are encouraged throughout the hiring process.

Benefits

• Professional growth opportunities with compelling career paths
• Healthy work-life balance supported by flexible paid time off (PTO)
• Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
• 401(k) savings plan with employer matching contributions