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Role Description

As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day.

• Customer and attorney communication will take place through different channels, including voice calls, email, and text messages.
• Engage in negotiation processes to reach fair and timely injury settlements with all parties involved.
• Handle a high-volume of pending cases.
• Experience with third-party casualty adjusting, first-party collision, and third-party property damage claims is required.

Qualifications

• Prior represented third-party casualty claim handling experience is required.
• SC, NC, or AL claims experience highly preferred.
• FL, GA, NV, TX, CA claims experience also preferred.
• 2-5 years of moderate/complex Bodily Injury claim handling experience is preferred.
• Prior litigation claims experience a plus.
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Proficient knowledge of insurance policies, coverage, and liability determination and state regulations.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.
• Proficient in Microsoft Office Suite a plus.

Requirements

• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor.
• If applicable, you will be required to secure license(s) within 60 days of hire.
• Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Skills

• Bodily Injury Claims
• Business Communications
• Critical Analysis
• Critical Thinking
• Demand Management
• Fraud Investigations
• Information Collection
• Problem Solving
• Time Management

Compensation

Compensation offered for this role is $53,500.00 - $84,625.00 annually and is based on experience and qualifications.