• Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges • Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling • Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry • Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day • Interacts with management and staff members to discuss issues • Performs other duties as assigned by the supervisor and/or manager