• Must possess analytical skills and be able to work with a sense of urgency and accuracy • Must be able to adhere to multiple state workers’ compensation rules, regulations, and laws • Establish standards and procedures for all matters relating to the claims functions • Develop, maintain, and modify, when needed, effective procedures to ensure timely claims resolution maintaining a specialized base of knowledge regarding claims negotiation and settlement techniques • Must function as a resource to the injured teammates, leaders, and others with an interest in the claim • Acts as a resource to the Workers Compensation team on audit work, processes and other complex issues • Recommend reserves, settlements, or other actions Ensuring that these actions meet company standards and the liability, damages, coverages, etc. have been rigorously evaluated • Provide proper and timely analysis of coverage including MMSEA (Medicare, Medicaid and SCHIP Extension Act) Reporting • Monitor reserves and settlements associated with claims and provide appropriate reports as needed to leadership • Maintain claims data in such a manner that monthly reports for loss forecasting and trend analysis may be conducted • Assist leadership in evaluating excess policies to ensure the most favorable terms and conditions for the organization • Assist in the development, recommendation and/or implementation of loss prevention activities • Participate as needed in educational programs such as orientations to ensure awareness of the procedures associated with claims documentation and settlement • Must be able to provide additional support for all other duties as assigned.