• Acts as primary daily owner of customer orders including monitoring the 24-72 hour product demand and confirm executable supply plans at assigned CMOs • Serve as the primary point of contact and key liaison for execution-related pharmacy communications. • Act as the primary liaison between the customer and the GEHC internal organization, including Commercial, Project Management, Supply Chain, and External Manufacturing for all order-related inquiries and updates. • Analyze and optimize dose ordering and distribution across the supply network. • Act as an advisor integrating fact-based customer-level insights into actionable supply network perspectives and planning. • Oversee and monitor daily logistics for PET radiopharmaceuticals from our CMO and pharmacy partners to our customers. • Partner with Supply Chain for GEHC logistics of distributed product including pickup, arrangement of flights, etc. • Develop and coordinate supply recovery plans with network pharmacies, logistics and supply chain providers, and our customers / imaging centers. • Own and monitor leading indicators or customer on-time delivery performance including delivery slot utilization, order lead time, release time adherence, logistics variability, and site-level insights, and solutions to improve customer experience with our PET tracer products.