• Own and manage all recurring client billing, subscriptions, and invoices • Ensure billing aligns with signed proposals, SOWs, SLAs, and service start dates • Oversee ACH and credit card payments through Stripe • Monitor failed payments, manage retries, and reconcile payments against invoices • Enforce company billing policies and payment terms • Escalate delinquent accounts appropriately and professionally • Serve as the primary point of contact for billing inquiries and adjustments • Partner cross-functionally with Sales, Account Management, and Leadership to ensure billing accuracy • Monitor outstanding balances and identify risk patterns to reduce revenue leakage • Maintain and improve billing SOPs, documentation, and internal best practices