Senior Manager, ERP Aftermarket Order Management O2C

Full TimeRemoteTeam 10,001+Since 2020H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

2 days ago

Salary

$132.4K - $251.6K / year

Bachelor Degree10 yrs expExperience acceptedEnglish

Job Description

• Drive business process for the Opportunity to Cash workstream in the following focus areas: Aftermarket Order Management and Return Order Management. • Partner with Digital and business units to evaluate and implement SAP and other tools that complement/enhance process optimization. • Partner with workstream leads in the business units to analyze recommendations for blueprinting to enable strategic goals identified in Global Design. • Maintain Business Process Hierarchy. • Maintain project plan for assigned responsibilities. • Lead planning activities to establish scope, timeline, and resource plan for the assigned opportunity to cash business processes. • Drive the execution of blueprinting activities inclusive of defining global process designs, standardizing metrics, and reporting, designing common information model, building global template, and testing for readiness. • Partner with business units and system integrator to plan and execute activities for the various phases of the project. • Ability to travel ~ 10-25%

Job Requirements

  • Typically requires a University Degree and minimum 10 years prior relevant experience OR an advanced degree in a related field and minimum 7 years of related experience OR in absence of a degree, 14 years of relevant experience.
  • Experience with large scale system implementation project.
  • Experience with SAP, MS PowerPoint, Word, and Excel and other applicable software.
  • Experience with aftermarket business processes in the areas of repair, returns, exchanges, loans, and warranty.
  • Ability to communicate with parties within and outside of own discipline along with executive leadership.
  • Ability to influence others to accept job function’s view/practices and agree/accept new concepts, practices, and approaches.

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program

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