UiPath
Committed to shaping a world where AI enhances human potential & #agentic automation transforms how businesses operate.
Senior Technical Account Manager
Location
Idaho + 2 moreAll locations: Idaho, Montana, Oregon
Posted
1 day ago
Salary
Not specified
Bachelor Degree5 yrs expEnglishAWSAzureCloudGoogle Cloud PlatformJava.net
Job Description
• Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
• Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
• Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
• Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
• Conduct design and code reviews for select automations to reinforce and verify best practices.
• Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
• Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.
Job Requirements
- Degree in Computer Science or a relevant field
- Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
- Proven track record in customer-facing technical account management or consulting roles
- Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
- Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG and MCP
- Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
- Candidates must be authorized to work in the United States.
Benefits
- Many of our roles allow for flexibility in when and where work gets done.
- UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights.
