• Develop sales strategies in tandem with Sales Directors based on sales and market trends. • Develop and assign sales plans and territories for account manager team. • Coach and advise team on strategies to improve sales performance, achieve goals and meet expectations. • Manage resources for customers including technology specialists and vendor partners. • Identify and participate in customer facing meetings and activities. • Hire, train, coach and retain diverse sales team. • Create and implement operating plans to achieve sales initiatives and segment goals. • Manage strategic relationships with customers, peers and vendor partners. • Collaborate with field sales team to build synergy within both inside and outside sales efforts. • Travel to customer sites and customer facing activities as required. • Engage resources on target accounts. • Develop and manage monthly/quarterly sales projections, and order pipeline. • Identify and assign resources, including annual Account Manager hiring forecasts and field Account Executives. • Develop account strategies in tandem with Account Managers that promote profitable growth within segment. • Operationalize and implement annual strategies and initiatives within assigned territory. • Collaborate with Account Executives to build account development plans and strategies. • Identifies new business opportunities and develops strategies to optimize new potential business. • Assist sales team in building development and penetration strategies for their accounts. • Monitor and measure performance of sales team. • Attend to required order management tasks and escalated post sales activities. • Manage and coach sales team towards goal attainment and customer satisfaction. • Create team-oriented sales environment that rewards success and supports continuous improvement. • Participate and potentially lead projects and/or task forces. • Effectively communicate up, down and through the organization as required. • Coach sales team to manage their individual business portfolios effectively and profitably. • Ensures CDW policies and procedures and code of conduct are adhered and creates an environment that models the CDW Way. • Hire/train/coach/retain sales team. • Coordinate ongoing product and sales skill training for team. • Actively pursue continuous personal growth and improvement. • Successfully on-board new Account Managers. • Manage team to ensure a superior experience for each customer. • Actively engage and participate in customer facing activities/meetings. • Proactively build solid business relationships with strategic customers and partners.