• Shape the narrative: Develop clear, consistent storytelling frameworks that connect Cyara’s innovations (AI Trust, Agentic AI, CX Assurance) to customer outcomes and market trends. • Create high-impact content: Write and edit compelling content across formats — blogs, bylines, whitepapers, web copy, video scripts, event narratives, and social storytelling. • Translate technical to human: Partner with product, AI, and engineering teams to distill complex technology into engaging, plain-language stories that resonate with buyers, analysts, and other influencers. • Elevate thought leadership: Collaborate with executives to craft point-of-view pieces, keynote messages, and perspectives that advance Cyara’s leadership position in AI and CX. • Drive editorial excellence: Maintain narrative consistency across owned, paid, and earned channels. • Collaborate across teams: Work closely with corporate comms, product marketing, events, and demand gen to ensure content aligns with pipeline and brand goals.