Rasmussen University
A university accredited by the HLC dedicated to changing the lives and communities we serve through education.
Collections Officer
Location
United States
Posted
2 days ago
Salary
Not specified
High School2 yrs expEnglish
Job Description
• Responsible for utilizing financial knowledge to educate students on their account status and collect outstanding payments
• Follows established collections processes for current and former students
• Performs telephone, mail and email contact attempts to collect outstanding balances
• Tracks and achieves weekly and quarterly metrics for collections
• Works with students to establish payment plan arrangements
• Educates students regarding their account balances, payment amounts, and financial aid status
• Collaborates with Collection Agencies as needed
Job Requirements
- High School Diploma required
- 2-4 years of collections or business/accounting related work experience required
- Knowledge of Fair Debt Collection Practices Act (FDCPA) is desired
- Clear and professional verbal, written, and interpersonal communication skills
- Excellent organization and time management skills
- Strong analytical and problem-solving capabilities
- Proficient in Microsoft Office Suite and the ability to utilize multiple systems
- Ability to work independently and as a part of a team
Benefits
- Equal opportunity employer
- Professional development opportunities
