This role involves coordinating and performing testing for major system enhancements, including reviewing documents for testing, creating test matrices, and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long-term resolution. May also partner/communicate with other internal/external customers/plans. Location: This role is remote, full time M-F 8am-5pm. Prepares and reviews test data and test matrices for system changes Develops test matrices to accurately reflect changes and details expected outcome Executes test cases and evaluates test results for errors Reports problems through appropriate channels and suggests corrections for a successful implementation Utilizes internal and external software necessary to support testing and development of skills Researches and documents system problems and assists in their resolution Reviews and completes various daily reports to ensure system is performing as expected Prepares written reports and analysis, including recommendations pertaining to system functionality Utilizes internal and external applications for technical research of system issues Functions as a liaison between the production operations areas, other area testers, and Information Systems to facilitate communications Assists customers and testers with issues that arise both in production and during testing