The Provider Quality Specialist - Network Operations will play a key role in maintaining and improving the integrity of Lantern’s provider network through ongoing quality assurance and requalification initiatives. This role supports the full lifecycle of provider qualification — from initial application to requalification — ensuring compliance with Lantern’s quality standards and alignment with evolving clinical guidelines. Serve as a point of contact for providers during the requalification process — clearly articulating Lantern’s process, explaining requirements, and reinforcing the shared importance of data integrity and patient safety. Support the re/qualification process for all providers within Lantern’s COE network. Collect, validate, and review documentation including procedure logs, licenses, board certifications, and malpractice history. Facilitate efficient reviews of provider applications by the Qualification Committee by ensuring completeness and accuracy of all provider submissions. Partner with the providers to resolve application issues and escalate cases to the Clinical Operations team when necessary. Partner with Network/Provider Success Managers to ensure timely submission and data integrity for provider requalification applications. Compare refreshed provider data against initial qualification records to identify material changes in practice patterns, quality metrics, or compliance items. Coordinate review workflows with the Provider Qualification Committee for providers requiring further evaluation or requalification. Maintain organized records of provider documentation in Lantern’s SharePoint-based repository and CareHub/HealthCloud/SFDC. Track progress and generate operational dashboards to monitor completion rates, data accuracy, and provider quality metrics over time. Partner with internal teams (Clinical, Provider Success, and Compliance) to evolve qualification standards and optimize workflows. Support audits and special projects to continuously improve data consistency and reduce administrative burden on provider partners. Act as the source of truth for the provider qualification process for the Network team.