• Design, audit, and continuously optimize the clinical decision trees that govern patient intake, acuity leveling, and transitions of care. • Set the rigorous medical and psychiatric criteria for SUD program admissions, ensuring all virtual participants meet a high standard of safety and appropriateness. • Integrate emerging evidence-based protocols (e.g., new MAT standards, digital biomarkers) into the care pathway to maintain our position as a market leader. • Oversee the daily operations of the medical monitoring teams, ensuring real-time response to "red-flag" clinical data or physiological alerts. • Act as the final escalation point for complex "clinical clearance" cases, balancing patient access with medical risk mitigation. • Use real-time analytics and chart reviews to audit treatment fidelity, medication adherence (MAT), and overall program efficacy. • Define and oversee emergency protocols, including virtual crisis intervention and warm handoffs to higher levels of care when necessary. • Collaborate with Data Science and Product teams to automate clinical workflows and improve the predictive accuracy of our monitoring tools. • Serve as the medical face of the program for payer audits and regulatory bodies, demonstrating our commitment to quality-driven, measurable outcomes. • Supervise and mentor a multidisciplinary medical staff (NPs, RNs) fostering a culture of high-accountability and clinical specialization in SUD.