• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs • Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service • Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives • Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions • Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed • Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives • Track, measure, and report key performance indicators monthly • Build and maintain long-term trusted relationships with customer to support retention and growth of the account