The Claims Analyst completes all tasks associated with the preparation, filing, and reimbursement of claims filed with Freddie Mac, Fannie Mae, PMI, FHA, VA, and RHS. The claim reimbursement process includes compiling the documentation and information needed to prepare the claim and determining the allowable expenses that can be claimed based on the investor/insurer guidelines. This role is responsible for analyzing funds advanced on a mortgage and determining what can be reimbursed by Freddie Mac, Fannie Mae, FHA, VA, and RHS. Compiles and prepares a claims package, including all invoices and documents needed to prepare the claim. Identifies and escalates any missing documents and/or invoices needed to support all corporate and escrow advances. Prepare and file the claim accurately within the correct internal/investor/government system to request reimbursement. Respond to and resolve all suspended claims, including investor/insurer requests for information/documentation timely. Reconcile claim funds and expenses written off to ensure all claimable amounts have been filed. Escalate to claims management all problems involving claims that are at risk of being denied/curtailed, or cannot be filed timely. Work to provide user feedback on current systems to the product and engineering team. Other duties as assigned.