• Draft and send client agreements • Manage new client setup processes • Create and maintain SOPs and internal documentation • Track data, reporting, and administrative workflows • Coordinate travel and internal logistics • Identify and implement process improvements • Coordinate employee onboarding and offboarding processes • Administer benefits and support open enrollment • Maintain HRIS systems and employee records • Track compliance and training documentation • Serve as primary HR administrative support • Liaise with managed IT provider • Coordinate equipment ordering and asset tracking • Support technology onboarding/offboarding • Assist with IT ticket follow-up and escalation • Manage employee recognition and milestone gifts • Plan remote engagement initiatives • Coordinate in-person team meetings and leadership events • Support internal communications and company culture initiatives • Manage corporate swag inventory (home storage required)