Better Talent

For over 21 years, TravelNet Solutions has provided integrated software and marketing solutions for the hospitality industry, anchored by our flagship Track Property Management System and other products under the Track banner. Our single-vendor ecosystem equips growing vacation rental companies with all the enterprise-class tools they need to scale. With ongoing investments in platform development, 70+ integration partners, and a growing suite of native features, Track, built on a customer-obsessed mindset, empowers hospitality professionals to achieve digital transformation and operational excellence. Serve Others: Nurturing growth to help others succeed. Grit: Taking ownership and never giving up on what matters most. Create the Future: Innovating to disrupt the status quo. Work Schedule Monday to Friday, Core Business Hours (8 to 5 CST) can be in any timezone.

Property Operations Manager

Full TimeRemote

Location

United States

Posted

6 days ago

Salary

Not specified

No structured requirement data.

Job Description

Luxus Vacation Properties is seeking a leadership minded Property Operations Manager to oversee day-to-day operations across our global portfolio of luxury vacation homes. This role is ideal for a hands-on leader who thrives on building strong relationships while driving operational excellence. Work closely with Property Coordinators, vendors, homeowners, and guests to ensure seamless property management and consistently high standards. Lead and develop the Property Coordinator team, fostering a culture of accountability, collaboration, and growth. Oversee property onboarding, streamline workflows, and ensure every home and guest experience reflects the elevated service and attention to detail that define the Luxus experience. This is a unique role with a one year commitment and the potential for a longer tenure and growth with the company. Opportunities for continued employment or transition into another role based on business needs and performance will be considered. Applicants must be located in North America. Lead, coach, and mentor a team of Property Coordinators, supporting professional growth and consistent performance. Collaborate regularly with Homeowner and Guest Service Managers to ensure clear communication, consistent property upkeep, and alignment on operational priorities. Utilize company systems, including Breezeway and Guesty, to manage operations efficiently and maintain accurate property records. Partner with the Sales team to support property audits and develop accurate property setup estimates. Plan, coordinate, and execute property setup trips in a cost-effective manner that aligns with homeowner expectations and budget considerations. Research, recruit, and onboard qualified, market-specific Residence Managers and vendors, negotiating contracts aligned with local standards and industry best practices. Continuously identify and implement operational efficiencies and cost-saving opportunities at both the market and individual property level. Support Property Coordinators in ensuring vendor and contractor invoices are accurate, approved, and processed for timely payment. Contribute to the development and execution of company-wide operational initiatives and strategic improvements. Lead the training and onboarding of all new Operations team members.

Job Requirements

  • Minimum 3 years of experience in the short term rental / vacation rental industry
  • Proven leadership / team management experience
  • Flexibility to travel periodically within North America and Latin America
  • Strong English written and verbal communication skills
  • The ability to work independently and manage multiple priorities in multiple markets
  • Must be located in North America
  • Preferred Qualifications
  • Experience with Breezeway and Guesty platforms
  • Working knowledge of basic accounting principles (ie: debits/credits, financial statements, reconciliations)
  • Compensation & Benefits
  • Annual Salary: $55,000 - $65,000
  • Paid time off such as PTO, sick days, and vacation days
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Retirement Benefits (after 12 months of employment)
  • Long Term Disability
  • Short Term Disability
  • Schedule
  • Full Time, Monday to Friday 830am - 430pm with some after hours support as needed
  • Location
  • Remote, Anywhere in the USA

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