• Support a portfolio of mid-market to enterprise eCommerce clients, along with the strategic lead assigned to the business. • Build and maintain trusted, long-term client relationships through clear communication and high standards of accountability. • Support Quarterly Business Reviews (QBRs) by pulling and analyzing performance data to translate into actionable insights and clear growth strategies. • Develop confidence in client communication and analytics through meetings and business performance reviews. • Provide direct executional support to Brand Managers/Directors and their brands. • Prepare effectively for client meetings with regards to data analytics, reporting, attendees required, goals/outcomes definition, etc. • Attend all client meetings and provide proactive communication to client on all action items and statuses. • Manage timelines, budgets, and cross-functional resources to ensure delivery against contracted scopes and client goals. • Support operational execution across campaigns, promotions, merchandising updates, site optimizations, and launches. • Partner with internal teams (Media, Creative, Merchandising, Operations, Supply Chain and Technology) to deliver seamless, integrated outcomes. • Track account health, deliverables, and KPIs to support retention, satisfaction, and expansion. • Monitor any aligned on-site merchandising strategy including navigation updates, category pages, homepage content, and seasonal refreshes. • Ensure accuracy and optimization of Product Detail Pages (PDPs) across content, pricing, imagery, and availability. • Collaborate on product launches, site promotions, and limited time drops across web, email, and SMS channels. • Maintain brand consistency and digital storytelling across all customer touchpoints. • Learn hands-on Ecommerce skills that cover media, supply chain, content, merchandising, and other facets of a business. • Develop an understanding of brand strategy and how to lead accounts to promote to higher levels of Brand Management. • Stay current on eCommerce platform updates, industry trends, and emerging tools to bring proactive ideas to clients. • Contribute to internal process improvements, documentation, and knowledge-sharing to strengthen team scalability and quality.