American Express Global Business Travel
Powering Progress Through Travel
Travel Consultant II
Location
United States
Posted
5 days ago
Salary
$46K - $47K / year
3 yrs expExperience acceptedEnglish
Job Description
• Creates domestic and international travel arrangements for clients to include air, hotel, rail, and ground transportation
• Ensure reservations are built according to client standards and preferences
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
• Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
• Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work
• Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date
• Multi-account fast pace environment
Job Requirements
- 3 or more years' experience working as a Travel Consultant
- Experience in GDS (Sabre) across both local and global markets
- U.S. citizenship required due to Federal Government contract
- A genuine passion for high-quality customer service
- Good verbal and written communication skills
- Strong teamwork skills
- A positive, “can do” attitude
- Willingness to learn and grow!
- We accept Military experience/certifications as a substitute for some requirements.
Benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources