This position does not require the employee to be on-site full-time to perform most effectively. The employee’s role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency and the candidate must live within commutable distance (50 miles or less) of the assigned territory. The selected candidate will assume territorial responsibility of Sacramento Northern Nevada. The District Manager, OnStar & Loyalty, engages dealers through regular contacts and business reviews. As an OnStar District Manager, you will build relationships with dealer partners, focusing on promoting, supporting, and coaching dealer owners, managers, sales consultants, and service advisors. Your goal is to highlight the benefits and profitability of GM software and subscriptions. You will develop in-dealership training to onboard customers across various channels, driving adoption and sales of products like GM Rewards, My GM Rewards Credit Card, OnStar safety services, customer prepaid plans, and over-the-air upgrades to enhance vehicle performance and ownership experience. This position is a field role that requires an employee to cover in-person visits daily to dealerships in their District. Clearly communicate the benefit of OnStar as GM’s tech ingredient brand. Establish effective relationships with dealers within your assigned District. Act as a main liaison between OnStar, GM’s vehicle brands, and your assigned dealerships. Build familiarity and engagement with current and future product offerings. Serve as subject matter expert on the My GM Rewards Loyalty program. Initiate and conduct live training or remote calls with dealer leadership and personnel. Build strong, productive relationships within GM’s field team ecosystem. Conduct monthly sales performance analysis, leveraging data & analytics. Support planning and countermeasures designed to meet performance targets. Assist in product launches to ensure streamlined marketing and advertising. Ensure dealers are providing customers with the technological capabilities. Monitor Dealer, District, Zone, and Regional metrics. Resolve all dealer-customer satisfaction issues through appropriate channels. Be prepared to learn and adapt as our product, services and role evolves.