• Assist client in identifying, validating, and recovering claim overpayments. • Validate claims to ensure the accuracy of algorithms and that no refund has previously been posted to the client’s system(s). • Review and resolve disputed overpayments from client/provider. • Participate in knowledge sharing to brainstorm and resolve claim issues or seek clarifications. • Identify new overpayment opportunities and trends by reviewing and researching areas such as CMS and Medicaid claims processing policies, adjustments by client’s internal unit/other vendors, client’s claims processing policies/system(s), provider, and member contracts. • Interpret and analyze medical and pharmacy claims data as well as provider and enrollment data to accurately assess and demonstrate key insights into trends and opportunities and follow concept development process. • Assist Management with concept approval information needed for client approval on specific trends. • Complete step by step instructions for each algorithm moved to production. • Always represent TREND and our clients in a professional manner. • Cooperate with team members to meet goals and complete tasks in an efficient and effective manner. • Provide feedback to Management regarding inventory levels, algorithm effectiveness/productivity, and new trend/ideas. • Collaborate with TREND Management to identify new opportunities, areas of improvement, and innovate potential solutions. • Escalate to the manager any situation outside the employee’s control that could adversely impact the business relationship. • Train and assist new analysts as needed while maintaining high quality and production results. • Assist with Quality Review process. • Ensure staff is appropriately resolving day-to-day problems in a timely and successful manner