• Identify revenue growth and cost optimization opportunities across business units • Develop data-driven strategies to improve performance, productivity, and client outcomes • Monitor strategy execution and recommend corrective actions when performance gaps are identified • Support the development and alignment of divisional strategic plans • Analyze operational data to identify trends, risks, and improvement opportunities • Assist in developing performance measures and tracking processes to support informed decision-making • Support financial forecasting and staffing models aligned with business needs • Contribute to contract performance oversight and client scorecard management • Partner with Operations to translate system functionality into workflow and strategy optimization • Work alongside Analytics to implement best practices and enhance reporting clarity • Assist with RFI/RFP processes in collaboration with Finance, Operations, Sales, and Marketing • Communicate insights, observations, and recommendations clearly to leadership and stakeholders • Support strategy development across multiple communication channels • Ensure strategies align with client requirements and regulatory standards • Maintain adherence to corporate objectives, SOPs, and applicable federal, state, and local regulations