Velera
Formerly PSCU/Co-op Solutions
Client Delivery Analyst III
Location
United States
Posted
14 days ago
Salary
$75.8K - $96.7K / year
Bachelor Degree7 yrs expEnglish
Job Description
• Supports the successful implementation of complex financial institution debit and/or credit projects through technical tasks and quality checks.
• Leads client consultation on business and technical requirements and incorporates them into the project plan.
• Completes Gap Analysis to define system set-up requirements.
• Provides consulting and guidance to clients for meeting their business requirements.
• Communicates between technical groups at client and vendor locations and data maps technical files between systems.
• Ensures technical tasks are completed accurately and on time.
• Identifies and reports outstanding issues to the project manager and assists with issue resolution.
• Ensures quality in the implementation process and communicates technical aspects with vendors and internal teams.
• Validates system parameters, conducts testing, and modifies program parameters as necessary.
• Provides technical support during design, development, and implementation phases of the project.
• Develops working relationships with clients and internal partners to effectively communicate and deliver complex project implementations.
Job Requirements
- Bachelor’s degree in related field and/or equivalent combination experience and education required.
- Training in Six Sigma Methodology and project management certification preferred.
- Seven (7) years of related experience in the payment processing industry required.
- Thorough understanding of payment card products, support services and processes required.
- Five (5) years of related experience in business or system analysis required.
- Three (3) years of client facing project support experience required.
- Experience required completing card processing conversions that require migrating data from one processing platform to another.
Benefits
- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
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