• Leads a sales team to execute Ricoh’s Equipment and Services Strategy, capabilities, standards, and actions. • Drives profitable equipment and services growth within assigned accounts, including contract retention, expansion, and the addition of new services. • Manages new business development initiatives, with a focus on Ricoh’s hardware and market‑based services portfolio. • Increases market share for the services portfolio by championing and driving newly added offerings. • Holds Account Managers accountable for sales activities, KPI achievement, and closing business that drives deeper account penetration. • Sets clear expectations and creates rigor and routine by inspecting activities that directly support sales objectives. • Collaborates with internal resources to align support, activities, and talent needed to deliver sales outcomes. • Partners with peers and specialty teams to resolve issues and strengthen processes that support growth.