Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. RTO Pro, part of the Fullsteam organization, provides its customers with Rent-to-Own contract management software as well as retail and inventory management. SaaS offerings include online billing and payments, business management, customer communication, and productivity features.
Customer Success Specialist
Location
Texas
Posted
6 days ago
Salary
$15 - $25 / hour
Job Description
Job Requirements
- Three (3) years customer facing experience, ideally supporting software applications.
- Must have experience in support and/or customer relationship management with experience implementing SaaS preferred.
- Must have excellent demeanor with customers and problem-solving skills.
- Thorough knowledge of computer software, hardware, and a variety of internet applications, networks, and operating systems.
- Demonstrated troubleshooting abilities and attention to detail.
- Ability to use computers and computer systems to navigate databases, enter data, and process and document information.
- Ability to understand the software products, including but not limited to Microsoft Office and Google Workspace.
Benefits
- Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background.
- Equal Opportunity/Affirmative Action employer.
- All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.
