• Build strong customer relationships, promote current and future capabilities to prospects and customers • Develop sales account plans to support the overall Marketing and Sales plan • Identify, evaluate, and submit recommendations for representatives as needed • Provide and model exemplary customer service necessary to develop long-term relationships with customers • Negotiate and accelerate the capture of opportunities • Progress opportunities from the sample qualification stage to production runs • Support the reconciliation of customer Purchase Orders, provides accurate order forecasting for production and Marketing and Sales